Accessibility options

Effective communication with Webster Bank

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Webster Bank provides effective communication to our customers, and their companions, with disabilities in accordance with The Americans with Disabilities Act (ADA) and applicable state and local laws. Below are some of the ways we communicate and provide customer service with persons with disabilities; including the following:

  • Call our Customer Care Center to leverage your Video Relay Service (VRS) - 24 hours a day, 7 days a week at 800-325-2424
  • Correspond using our Telecommunications Device for the Deaf (TDD) line - 24 hours a day, 7 days a week at 800-929-9871
  • Send us an email anytime using our secured message center on
  • Use our live chat feature¬†when the prompt is available