Accessibility options

Effective communication with Webster Bank

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Webster Bank provides effective communication to our customers, and their companions, with disabilities in accordance with The Americans with Disabilities Act (ADA) and applicable state and local laws. Below are some of the ways we communicate and provide customer service with persons with disabilities; including the following:

  • Call us to leverage your Video Relay Services (VRS) - 24 hours a day, 7 days a week at 800-325-2424
  • Correspond using our Telecommunications Device for the Deaf (TDD) line at 800-929-9871, Monday-Friday 9am-3pm, except Bank holidays
  • Send us an email anytime using our secured message center on
  • Use our live chat feature when the prompt is available