Work with a Community Liaison Officer

At Webster, we are committed to helping make the dream of home ownership possible. Webster's network of Community Liaison Officers (CLOs) support communities within our expanded footprint.

couple reviewing financial paperwork with mortgage banker

What we do

Our network of CLOs work in partnership with our Office of Corporate Responsibility (OCR) to provide support and financial education to low-to-moderate income (LMI) and minority borrowers as they work within their respective regions to meet local credit needs. We also work directly with individuals and families to help navigate the buying process and identify a lending solution that is most affordable and sustainable. In addition, Webster Bank offers special loan programs for first-time homebuyers, including Down Payment Assistance.

First time homebuyers

  • Anyone who has not owned a home the past 3 years is considered a first time homebuyer
  • Special loan programs available between 80% Area Median up to 135% Area median income (check with your CLO for details)
  • Reduced interest rate options available
  • Low down payment and reduced closing cost options may be available
  • First time home buyer class may be required
  • Post-closing home ownership class also available to help sustain ownership

Down payment assistance

  • Many down payment (DAP) and closing cost assistance programs available1
  • Program is intended to assist first-time homebuyers who might otherwise not be able to afford a home by offering assistance with down payments
  • The amount of assistance is based on the borrower's financial need
  • Qualified clients can learn more by contacting one of our CLOs

Meet our Community Liaison Officers

Body (Limited)

Webster's network of Community Liaison Officers (CLOs) support communities within our expanded footprint. Find a CLO near you.

Kadie Ortiz – Bridgeport, CT

Claudia Riley – Hartford, CT

Robert Jaekle – Waterbury, CT

Yangchen Chadotsang - Queens, NY

Donna Thompson – White Plains, NY

Questions? Please contact us.

Call 888-492-2783


1Down payment assistance is based on availability and program eligibility. Eligibility varies depending on individual down payment assistance program criteria. Please speak to a mortgage banking officer for full eligibility details.