You are your own best defense against online fraud. If you suspect your Webster account contains fraudulent activity, contact Webster Bank's Security Hotline at 1 (800) 966-0256 for further assistance. Specialists are available 7:00 a.m. to 10:00 p.m., 7 days a week.
If you suspect that you received a suspicious email from Webster Bank please forward it to us immediately.
Whether it's contacting a federal agency such as the Federal Trade Commission, the OCC or a credit reporting agency, there are plenty of resources at your disposal. The following agencies and organizations will help protect you in the instance of stolen identity and fraudulent activity.
To mark National Cybersecurity Awareness Month in October, Webster offers the following resource tools:
- 5 Tips for Protecting Your Small Business from Account Fraud
- 8 Tips for Protecting Your Identity
- 10 Ways to Protect Your Mobile Device
- 7 Tips for Protecting Yourself Online
The Office of Comptroller of the Currency (OCC)
OCC Protect Your Identity
OCC Consumer Advisory – "Avoiding 'Card Skimming' at ATMs and Other Money Machines"
OCC Fighting Identity Theft
OCC Consumer Advisory – "Phishing"
OCC If You Become a Victim of Identity Theft
OCC Help With My Bank
OCC Fraud Resources
FDIC & CFPB Release Training for Senior Citizen Financial Education
The Federal Trade Commission
Other Resources: www.ftc.gov/idtheft
FTC Identity Theft Hotline
FTC Identity Theft Clearinghouse
600 Pennsylvania Avenue, NW
Washington, DC; 20580
The National Fraud Information Center
Contact the Credit Reporting Agencies
If you become a victim of identity theft it is critical to minimize the damage to your personal and financial information by contacting the credit reporting agencies to place a fraud alert on your credit report. You should also request a free credit report.
PO Box 740241
Atlanta, GA 30374
To report Fraud: (800) 525-6285
To order a credit report (800) 685-1111
PO Box 2002
Allen, TX 75013
To report Fraud: (888) 397-3742
To order a Credit Report: (888) 397-3742
PO Box 2000
Chester, PA 19022
To report fraud: (800) 680-7289
To order a credit report: (800) 888-4213