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Kevin Thompson

Kevin is Vice President of Fraud Mitigation and Loss Management and has responsibility for prevention and detection of debit card fraud for the bank. He has been with Webster for over five years in roles from customer service to fraud prevention. Kevin earned his B.A. in Psychology from Roger Williams University where he also played varsity baseball. Active in the community, Kevin is a mentor in Webster's school based mentoring program. Email Kevin:

Kevin's Blog Articles

We’ve all received those emails or text messages, from unknown or even known senders, with an urgent issue asking you to click on a link or call with your debit card information to rectify. These tactics are known as phishing (email based) and smishing (cell phone text message), and they dupe unsuspecting consumers  into infecting their computers and mobile devices with malware or into handing over important personal information. Once the fraudsters have infected your computer or phone, they go to work obtaining log-on credentials and personal information. If you give up your debit or credit card information, they will use that information to start shopping as though they were you.   [. . .]
You've just received an automated phone call from someone claiming to be Fraud Prevention calling on behalf of Webster Bank. They want to verify recent debit card transactions with you, but you know that you haven't used your card in days. Now you're thinking this could be a phishing call…or not. Maybe someone else made the fraudulent transactions in question! [. . .]
You’ve placed your liquids, gels and aerosols  into a single, quart-size, zip-top, clear plastic bag. You’ve packed your swimsuit and are ready to go on that long awaited vacation, but have you called your bank? [. . .]
You just checked your bank accounts, like you normally do everyday, but today there is a big problem -- your checking account is negative! [. . .]