You can’t help but feel welcome when you walk into Webster’s newest location at Storrs Center. The space is intimate, the design is modern, and the experience is unique. This is our first banking center to feature service “pods” and Universal Bankers – a new concept that we’ll be rolling out to more banking centers in the future. Here’s what you can expect…
A High-Tech Environment
We’re adopting new technologies to help you bank the way you want to - with online and mobile banking to make transfers, pay bills, and check your balances on the go. And now that you can deposit a check with your smartphone, the nature of the in-person visit has changed, and we’ve adjusted accordingly.
“Step Into My Pod…”
When you enter the room, you’ll notice the teller lines have been replaced by pod stations. Instead of waiting in line, you’ll be offered a seat to speak with your Universal Banker. If you’d like more privacy, you can opt to have a closed door meeting as well. With more room to move around, our staff will have the flexibility to serve your needs better and create a better banking experience. “If we want to
give someone a demo of how to deposit their check with their smartphone or using our new envelope-free ATM’s, we now have that flexibility”, says Emma Lindsay, Banking Center Manager at Storrs.
What’s a Universal Banker?
Universal Bankers are trained to help you with every kind of banking transaction from beginning to end. Instead of waiting for a teller to cash your check, and then waiting for a loan officer to help you fill out a loan application, you can do it all with the help of a Universal Banker. We made this change to shorten your wait time, and help you get all your banking done in one place, at one time.
Our company has been big on going green, and using digital screens helps us cut down on paper flyers and posters, while giving you the most up to date information. You can see new bank promotions, local and national news, and the latest posts from our Facebook page. The screens will be interactive, allowing you to see today’s interest rates and you'll be able to toggle between different types of information.
From the moment you step into our Storrs banking center, you’ll feel transported into a new banking experience. We hope you like these changes and encourage you to see for yourself. We’re located at 1 Royce Circle, Storrs, CT, which is part of the newest addition to town, Storrs Center. Come down and check it out, and let us know what you think in the comments below.
Welcome to Webster in Storrs …banking center of the future!