OLB General Questions

How do I provide a seasonal address change?

You can submit a seasonal address and/or phone number change here.  You can also change your address in a banking center or by calling 1-800-325-2424, 24 hours a day, 7 days a week.

How do I provide an alternate mailing address for my account(s)?

You can submit an alternate mailing address and/or phone number change here.  You can also change your address in a banking center or by calling 1-800-325-2424, 24 hours a day, 7 days a week.

How do I change my address?

You can submit an address and/or phone number change here.  You can also change your address in a banking center or by calling 1-800-325-2424, 24 hours a day, 7 days a week.

How do I set up travel notifications on my Webster Credit Card?

You can set up a travel notification on your Webster Credit Card by calling Elan at 1-800-558-3424, 24 hours a day, 7 days a week. You can also set a travel notification on their website.                                                                                                                                                 

How do I set up a travel notification for my debit or ATM card?

If you are planning to use your Webster Visa debit card or ATM card while traveling; please provide us with your travel plans here.   You should provide your travel plans at least 3-5 business days prior to traveling.  For your protection, we monitor card activity for possible fraud.  Providing us with your travel plans in advance will prevent us from interrupting your card service.  If you need assistance, please call 1-800-325-2424 or 203-272-7711, 24 hours,7 days a week

What is Webster Bank’s BIC code?

Webster Bank’s BIC code is WENAUS31. This BIC code is used to route wire transfers to us.

What is Webster Bank’s SWIFT code?

Webster Bank does not have a SWIFT code.  Our BIC code is WENAUS31. SWIFT and BIC codes are not the same; however, they serve the same purpose. If you would like to wire funds to Webster Bank, provide the designated BIC code to the financial institution that is initiating the wire transfer and it will be routed to us.

Can I view my personal and business accounts together on one page?

Yes, if you are sole proprietor using your Social Security as your Tax ID, you can see both your personal and business accounts together on one page and with one log on id. Just add the account in question to your online profile using the "Add Webster Accounts" link from the “Accounts’ menu and you will be able to see both accounts on your Financial Summary page.

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