What's New with Webster Online Services

Online and mobile banking that keeps getting better.

Making your banking experience as easy as possible is one way we live up to you each day. We are continually working to bring you the latest online and mobile banking technology - some of which is based on your feedback - so we can help you bank the way you want to.

Getting started is easy.

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Download our mobile app for iPhone, iPad, Android phone or Android tablet, or visit our mobile website for access to mobile banking.

New for WebsterOnline:

  • View your Deposit Details

    Many customers are unaware that they are able to view the details of their deposits, including deposit slip images and images of checks deposited through a Banking Center or Mobile Deposit.  So we have automatically enrolled all Webster Online customers to "View Deposit Details" as a courtesy.  Customers will still have the option to un-enroll at any time.

  • Improved Mortgage application

    We've made applying for a mortgage even more convenient. Customers can complete and submit our new mobile-friendly Mortgage application online or using their mobile device.

  • Financial Summary page enhancements

    The Financial Summary page now includes investment account balances for Webster Investments3 customers so you can get a complete view of all your account balances on the same screen. And for additional information about your Webster Investments3 account, you can access the full investment site right from the Financial Summary page.

  • Loan statements

    Based on customer feedback, the 'Statement Period' for loan statements will now display in descending order to match deposit statements shown online.

  • Principal payments for Home Equity loans and lines of credit

    Customers can make principal payments for Home Equity loans and lines of credit online provided that the account is current and there is no amount past due.

  • Added My Quick Links on the Financial Summary page 

    Based on customer feedback, we added My Quick Links to the Financial Summary page. Customers can use My Quick Links to get fast access to the pages they want. My Quick Links are preset to link to the most popular Online Banking pages. At any time, customers can customize My Quick Links by choosing from a library of available links to Online Banking pages.

  • Improved customer experience of transferring to/from a non-Webster account 

    Added information and assistive content to simplify the process of adding and managing a non-Webster transfer account.

  • Financial Summary page enhancements 

    The next payment due date is displayed for customers with Webster loans. For customers that do not have deposit accounts, credit cards, investments, and loans we display quick access to product information.

  • Set up Travel Notifications online 

    Travel Notifications can be set up online to protect your account and minimize potential fraudulent activity while you are away.

  • Increase available transaction history from 60 days to up to 2 years 

    We expanded the time period selection for deposit accounts to display transactions up to 2 years instead of 60 days. Loan accounts will continue to display up to one year of transaction history.

  • Allow address changes online 

    Customers have the ability to provide us with home address, mailing-only, and seasonal address changes.


New for Mobile Banking: 1

  • Webster launched a new mobile wallet app called Webster Pay

    Customers can now download the new Webster Pay App which offers more convenience and control over the way they use their debit card. Customers can: login with their WebsterOnline login credentials; set transaction alerts and be notified of debit card activity; easily turn their debit card off or on if it's lost or misplaced; conveniently locate nearby ATMs; and pay in stores with just a tap of their Android device or iPhone.

  • System Notifications on the Mobile App 

    Important system notifications will now appear on the Mobile App to alert customers to app maintenance, service interruptions and other important updates.

  • Apple PayTM is here 

    Use it with your Webster Visa® Debit Card!

  • Fund your new account using Mobile Deposit 

    Make an initial deposit into your newly opened account using the Mobile Deposit feature of our Mobile App.


New for Online Bill Pay:

  • Online Payment History enhancement

    Customers have been asking to view more than 60 days of online payment history so we added a link to "Search for Payments" where customers can easily view bill payments over 60 days old.

  • Top Payee List Alphabetized

    The Top Payee list is now updated in accordance with the Bill Pay system and is in alphabetical order.

  • Correcting the mailing status date on online check payments 

    Customers can now view the mailing date for their online check payments on the Bill Payment Details page.

  • "Print Proof of Payment Letter" reinstated for online check payments 

    The "Print Proof of Payment Letter" is available on the Bill Payment Details page to print and provide a copy to the payee to verify that a payment was mailed.


Coming Soon:

  • Mobile App refresh

    We will be releasing a new Webster Bank mobile app with a fresh new look and some additional enhancements to allow you to bank on the go.

  • Expanded Alert notifications

    We've listened to your feedback and are working on implementing an expanded selection of timely alerts to help you stay on top of your account activity and have more peace of mind.

For more information, please visit our Help Center or call us 24/7 at 800-995-9995.


Key Features:

Account Alerts 2

Via text or email.

Online bill pay

Easily schedule payments

Transfer funds

Conveniently move your money

  1. Mobile App: Our app supports Android 2.2+ and iPhone/iPad iOS 4.3.5+. Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc. Android is a trademark of Google Inc.

    Mobile Deposit Limits: We may establish limits that apply to the amount of any individual check, the dollar amount and number of checks that may be deposited in a day, and the dollar amount of checks that may be deposited in a multi-day period. To learn more, see the Webster Mobile Deposit Terms and Conditions. Subject to eligibility requirements. Not available with Opportunity Checking.

    Mobile Banking: You must be enrolled in Webster Online Services to use Webster Mobile Banking. Message and data rates may apply. Check with your mobile services provider for any charges that may apply for data usage on your mobile device.

  2. Balance Alert Notifications: Balance alert notifications will not be sent between the hours of 11:00 pm and 6:00 am EST. There are no fees assessed by Webster for this service. Message and data rates may apply. Check with your wireless or internet service provider for any charges that may apply for data usage.