Mobile Banking

Frequently Asked Questions

• Are there fees to use Webster Mobile Deposit?

  There is no charge from Webster to use the Mobile Banking app or to use Webster's Mobile Deposit feature. Your mobile carrier's message and data rates may apply.

• Are there limits to Business Banking account deposits with Webster Mobile Deposit?

  There are limits on both dollar amount and number of checks you can deposit, and are based on how long you’ve been a Webster Business Banking customer:

  For accounts that are less than 6 months old

  You can deposit up to 25 checks in one business day, up to a total amount of $10,000. Over a 10 business day period, you can deposit up to 50 checks, up to a total amount of $20,000.

  For accounts that are 6 months or older

  You can deposit up to 25 checks in one business day, up to a total amount of $15,000. Over a 10 business day period, you can deposit up to 50 checks, up to a total amount of $25,000.

  The daily deposit limit will display on the screen when you click on the “Deposits” icon on the Mobile app.

  We reserve the right to modify such limits from time to time or to impose different limits on certain customers.

  Refer to Webster Mobile Deposit Terms of Service for additional details.

• Are there limits to Consumer account deposits with Webster Mobile Deposit?

  There are limits on both dollar amount and number of checks you can deposit, and are based on how long you’ve been a Webster customer and your account type:

  Customers who have accounts that are less than 6 months old

  • Premier and WebsterOne

  You can deposit up to 25 checks in one business day, up to a total amount of $7,500. Over a 10 business day period, you can deposit up to 50 checks, up to a total amount of $15,000.

  • All other consumer accounts

  You can deposit up to 25 checks in one business day, up to a total amount of $3,000. Over a 10 business day period, you can deposit up to 50 checks, up to a total amount of $5,000

  Customers who have accounts that are 6 months or older

  • Premier and WebsterOne

  You can deposit up to 25 checks in one business day, up to a total amount of $15,000. Over a 10 business day period, you can deposit up to 50 checks, up to a total amount of $25,000.

  • All other consumer accounts

  You can deposit up to 25 checks in one business day, up to a total amount of $10,000. Over a 10 business day period, you can deposit up to 50 checks, up to a total amount of $15,000.

  Your daily deposit limit will display on the screen when you click on the “Deposits” icon on the Mobile app.

  We reserve the right to modify such limits from time to time or to impose different limits on certain customers.

  Refer to Webster Mobile Deposit Terms of Service for additional details.

• Can foreign currency checks be processed through Webster Mobile Deposit?

  No. Webster Mobile deposit is only for checks payable in U.S. dollars and drawn on banks in the United States.

• Can I export, save and print images of checks I deposit using Webster Mobile Deposit?

  Images are not available. However, using the full site you can export a list of deposits and return/adjustment items.