WebsterOnline eDelivery Agreement - Personal
Electronic Delivery ("eDelivery") of Banking Notices and Statements
We reserve the right to communicate with you about your account(s) via email. Once enrollment is completed, we will periodically send an email reminder to the email address that you have provided to us when such communication is available for you to review. We will never ask for your PIN or account information in any email or expose any sensitive information in any email communications, such as: full account numbers, passwords and social security numbers. After this Agreement becomes effective, paper copies of the applicable communications may no longer be mailed to you automatically. We reserve the right to send any or all of these communications by traditional paper methods, with or without notice, for any reason, including technological problems, address verification, security concerns, to comply with state or federal law, or any other reason.
Banking Notices. By acknowledging this disclosure your banking notices preference will be set to electronic delivery. You have the right to withdraw your consent to electronic delivery of banking notices by indicating this preference on the eDelivery Preferences page. The withdrawal of your consent will be effective as soon as we process it.
Electronic Delivery of Tax Forms. Tax forms are available online for personal deposit and loan accounts for a minimum of 3 years. You can view, print or download a PDF of your tax forms using Adobe Reader. If you do not have Adobe Reader, you can download it from the web site. Paper copies of tax forms will no longer be delivered by mail if your other deposit account notices or loan account notices preference is electronic. Your consent to electronic banking notices will be in effect until you change it. If you need a paper copy of your tax forms, you can print it from the web site. You can also request a paper copy of your tax form or an update or correction to your information at any branch location, by telephoning us at 800-995-9995, or mailing a request to: Customer Service Department, P.O. Box 10305, WFD 730, Waterbury, CT 06726.
Account Statements. You can also enroll in paperless account statements (Statement eDelivery) by indicating this preference on the eDelivery Preferences page. You have the right to withdraw your consent to electronic delivery at any time using the same means, by telephoning us at 800-995-9995, or mailing a request to: Customer Service Department, P.O. Box 10305, WFD 730, Waterbury, CT 06726. The withdrawal of your consent will be effective as soon as we process it. Please allow a complete statement cycle for any method of statement delivery change to take effect. If you request an additional paper copy of your statement, a fee may be charged to your account. For information about Consumer account statement fees please visit: Fee Schedule for Consumer Accounts. For information about Business account statement fees please visit: Fee Schedule for Business Accounts.
By indicating you agree to this disclosure, you consent to electronic delivery of such notifications via email or of a notification that the applicable communication is available at WebsterOnline. The notification will be sent to the email address provided by you. You also acknowledge that you have the necessary software and are able to view the communications. You are responsible for ensuring that the email address provided in your Online Profile is a current address that is periodically accessed. You are responsible for notifying us of any email address changes. You can change the email address at any time by accessing the Update Email Address page within Webster Online Services. If your electronic mail is returned as undeliverable, we will use reasonable efforts to send you notice by other methods, such as messages accessible on WebsterOnline. If you do not accept these terms and do not acknowledge this agreement then cancel this process (by closing the appropriate browser window).
Rev. Nov 2020