How WebsterOnline Protects You

Fast Facts

  • Webster's firewalls protect you
  • Session authenticates upon user log on
  • Encryption ensures secure usage

When you use WebsterOnline Banking and Bill Pay your transactions will be processed correctly as long as you adhere to the terms and conditions of the WebsterOnline Services Agreement.

At Webster, we understand the importance of security. That's why we are dedicated to providing our customers a safe and secure environment with which to process their transactions. While we work toward protecting the confidentiality of your online information, customers need to take appropriate precautions to protect their authentication credentials as well. Here are some ways to protect your information while using WebsterOnline:

  • NEVER reveal your WebsterOnline username or password to anyone. They are designed to protect the privacy of your banking information.
  • Periodically change your password. This will help ensure the safety of your information.
  • Don’t leave your PC unattended during an online banking session.
  • Review your account statements regularly and report any unauthorized activity as soon as possible.

Please refer to the Deposit Account Disclosure for Consumer Accounts and the Deposit Account Disclosure for Business Accounts for more information.

Our security framework incorporates the latest proven technology to further enhance a secure online banking experience.

WebsterOnline Security

WebsterOnline is designed to safeguard your online transactions from unauthorized use. We use multiple levels of protection: A User Identification System (User Name and Password), a process to ensure we are connected to your computer, and encryption of your information. Our enhanced security enables our customers to register their identity and their computers with us, so that we can authenticate them upon logon; as well as enabling our customer to confirm that they are at the genuine WebsterOnline Web site.

WebsterOnline features Authorized Access for Business which allows business owners to safely and securely designate different levels of access to employees, bookkeepers, and office managers to initiate transfers and bill payments and look up account history. The built-in security functionality allows business owners to protect their own User Name and Password while granting access to those employees who need it.

Additional protection is provided by firewalls at our Web server location, and by policies that restrict access to your account information by only those who need to support you as a customer.


WebsterOnline supports the highest levels of encryption. Encryption is a method of scrambling your information, including your User Name and Password, so that it cannot be read by others who do not have authorization to unscramble that information. The information you enter is encrypted by your browser, and is only decrypted (unscrambled) when it reaches our Web server.

Identification Protection

When you enroll in WebsterOnline Services, you will select a User Name and Password and other security information. Together your User Name and Password will identify you as a WebsterOnline Services customer and the accounts or functions you are allowed to access. You will be asked to supply your User Name and Password each time you use WebsterOnline Services. You will then enter your Password on a secure Web page. Separating these two key logon steps better protects the privacy and security of your personal and financial information.

No one can access your account information without supplying the correct User Identification information, so you should be sure to select a User Name and Password that cannot be easily solved by others. To help safeguard your Password, you should keep it confidential. You should not give your Password, or make it available, to any other person.